Data Retention
We keep your account data active for as long as you hold an account, then archive it for 7 years per local law. You can request deletion anytime.
LEGAL REFERENCE
Your Privacy Comes First at tigerkoin
We handle your account details, payment history and personal information with the same care we put into our platform. This policy explains exactly how we collect, use and...
Data ProtectionPayment SecurityAccount PrivacyTransparent PracticesYour Control
How We Protect Your Information
tigerkoin operates under applicable data protection frameworks for supported regions in Indonesia. When you open an account, deposit via DANA, OVO, GoPay or QRIS, or place activity on our live tables and slots, we collect only what's needed to verify your identity, process your transactions and keep your account secure. We encrypt sensitive data in transit and at rest, never sell your
information to third parties, and retain it only as long as your account remains active or law requires. You can request access to your data or ask us to delete it at any time through your account settings.
Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.
SUPPORT
Privacy Questions? We're Here
Email Support
Send privacy concerns to our data team at [email protected]. We respond within 48 hours and can walk you through your rights.
Account Settings
Manage your data preferences, communication opt-outs and download your account history directly from your tigerkoin dashboard.
Legal Requests
If you need formal documentation about your data or have a legal inquiry, contact our compliance team through the support portal.
WHY THIS PLATFORM
Why Your Data Is Safe With Us
Encryption Standard
All account logins, payment details and personal records travel over TLS 1.3 encryption. Your DANA, OVO, GoPay and QRIS transactions...
No Third-Party Sales
We never sell, rent or share your personal information with marketers, data brokers or unrelated companies. Your privacy stays within...
Regular Audits
Our security team runs quarterly penetration tests and compliance reviews to catch vulnerabilities before they affect your account.
Minimal Data Collection
We ask only for what's required: name, email, phone, address and payment method. No unnecessary tracking or behavioral profiling.
Transparent Logging
Your account activity log shows every login, deposit, withdrawal and session. You can review it anytime to spot unauthorized access.
Compliance Framework
tigerkoin follows data protection standards for supported Indonesian regions and maintains documentation for regulatory oversight and audits.
WHY THIS PLATFORM
How Our Policy Stacks Up
Cookie Use
We use session cookies to keep you logged in and analytics cookies to improve the lobby experience. No tracking cookies follow you off-site.
Third-Party Integrations
Payment processors (DANA, OVO, GoPay, QRIS partners) see only transaction data needed to complete your deposit or withdrawal.
Children's Data
tigerkoin is for adults only. We do not knowingly collect data from anyone under 18 and will delete it immediately if discovered.
International Transfers
Your data stays within supported Indonesian regions unless you request account closure or legal process requires disclosure.
Policy Updates
We notify you of material privacy changes via email at least 30 days before they take effect. Continued use means you accept the update.
Your Rights
You can access, correct, download or delete your personal data. Contact [email protected] to exercise any of these rights.
What Defines Our Privacy Approach
Account Verification
We verify your identity once during signup to prevent fraud and meet local requirements. Your verified status unlocks full access to live tables, slots and sportsbook.
Session Security
Your login session expires after 30 minutes of inactivity. You can manually log out anytime. Two-factor authentication is available in account settings.
Payment Privacy
DANA, OVO, GoPay and QRIS transactions are processed through secure gateways. We never store your full payment credentials on our servers.
Communication Preferences
Control what emails you receive: account alerts, promotions, policy updates. Unsubscribe from marketing anytime without affecting your account.
Dispute Resolution
If you believe your data has been misused, file a complaint through our support portal. We investigate within 14 days and report findings to you.
Transparency Reports
tigerkoin publishes annual transparency reports showing data requests from authorities and how we respond to legal process in supported regions.
Privacy Policy Questions Answered
We collect your name, email, phone number, address and payment method during signup. We also log your login times, device type and IP address for security. We never ask for unnecessary details and only use what's needed to verify your account and process transactions.
Payment information is tokenized immediately after processing, meaning we don't store your full card or wallet credentials. All transactions travel over encrypted channels. Your payment provider handles the actual credential storage, not tigerkoin.
Yes. Log into your account, go to Settings > Privacy, and select Download My Data. We'll email you a complete record of your profile, activity history and transactions within 7 business days.
We archive your account data for 7 years to comply with local regulations and fraud prevention. You can request permanent deletion, though some records may be retained if required by law or for dispute resolution.
No. We never sell or share your personal data with marketers or data brokers. Payment processors see only transaction details needed to complete your deposit or withdrawal. We don't share with anyone else.
We review our policy annually and update it when regulations change or we introduce new features. Material changes are emailed to you 30 days before they take effect. You can always view the current version on this page.
Change your password immediately and enable two-factor authentication in Settings. Contact our support team at [email protected] with details. We'll review your account activity and help secure it within 24 hours.